Please note that this information has not yet been updated for the 2014 season and may be subject to change.
The Fringe has long been committed to listening closely to audiences, performers and our wider community of stakeholders. We are working continuously to improve the accessibility of our venues and Box Office to better meet the access needs of our customers. On this page, you will find information about the various accessibility services available to our audience.
During the festival season, the details of events with signed, captioned and audio described performances will be listed in this area. Please note that although these events may have a number of performances during the festival, the accessible performances are only on the dates shown.
Box Office Access Assistants
For the past three years we have had designated staff members in our Box Office to deal specifically with access enquiries and ticket bookings. This service will be available again in the 2014 season and details of their availability will be posted in this area as they come available.
Our main ticket collection point at 180 High Street will be open from the date of programme launch, and additional collection points at the Virgin Money Half Price Hut, the University of Edinburgh Visitor Centre and the Glasgow Box Office at ScotRail’s Queen Street Station will be open during the Festival. Full dates and hours of operation of our collection points are listed on our Box Office Information page.
The ticket collection points at the Virgin Money Half Price Hut, the University Visitor Centre and the Glasgow Box Office at ScotRail’s Queen Street Station are all fully accessible.
The ticket collection point at the Fringe Box Office is not as easily accessible. Customers with specific access requirements who would like to collect their tickets at the Fringe Box Office can do so in the Fringe shop at 180 High Street from the 2013 programme launch. Customers are advised to show their booking transaction ID number (starting with 180:) to a staff member in the shop who will then print the tickets on the customer’s behalf.
Tourism for All
The Edinburgh Festival Fringe Society is a member of Tourism For All. Tourism for All UK is an independent charity supporting leisure and tourism opportunities for all operating an information service to older and disabled people, and working with the industry and government to raise the standards of welcome to all guests.
General Accessibility Information
To find more about venue accessibility, visit disabledGo.
To find more about Access Scottish Theatre, visit www.scottishtheatres.com/accessguide.php.
For more information on shows and venues’ accessibility please email our Participants' Department on firstname.lastname@example.org. We constantly work to improve access to facilities and increase uptake of BSL interpreted, captioned and audio described performances.