Access tickets service
The Fringe Box Office has staff in place to specifically handle access enquiries and ticket bookings. This service is here to assist anyone with an access requirement to make the most of what the Edinburgh Festival Fringe has to offer.
The Access tickets service is available to anyone who:
- Would like to book specific accessibility services eg a hearing loop, audio description headsets, captioning units or seating in relation to the location of the BSL interpreter.
- Requires specific accessibility information for each venue.
- Requires extra assistance when at a venue.
- Has specific seating requirements.
- Is a wheelchair user.
- Requires a complimentary personal assistant ticket to attend a performance.
How to book
- Phone: +44 (0) 131 226 0002
- Email: email@example.com
If you would like to book a ticket, please include the following information in your email.
- The show you would like to book.
- The date, time and venue of the show.
- Number of tickets required.
- What you need to be able to access the performance.
- A phone number we can contact you on if you would like us to phone you.
Opening dates and hours
From 01 February 2018: Monday to Friday 10:00 to 18:00
2018 extended opening dates and hours will be available here once confirmed.
New for 2018, you can register with us as an access user to book free personal assistant tickets online.
We are working towards online booking for all customers including wheelchair users, however at this point we are not able to offer the online booking for wheelchair users.
Accessible ticket collection
The following collection points have level access provisions and are managed by Fringe staff.
- The Fringe Shop is wheelchair accessible, with a power assisted door, hearing loop, and dropped counter.
- The Fringe Box Office has level access via a steep slope, a hearing loop, and a dropped counter.
- The Virgin Money Half Price Hut has a hearing loop. There is no dropped counter, but staff assistance is available.
Let us know on the Welcome app if you are coming to the Fringe Shop or Box Office and would like to request assistance.
How to find a show
Accessible performance listings
Online listings which provide dates and details for accessible performances can be found below.
Please note that although the Captioning, Audio Description, Signed and Relaxed Performances may have many performances throughout the festival, the accessible performances are only on the dates shown in the access performance listings.
- Signed performances
- Relaxed performances
- Captioned performances (coming soon)
- Audio described performances (coming soon)
These are updated regularly so be certain to check back for the most up-to-date information.
If you have a specific access requirement, remember to book using the Access Bookings team.
The advanced search filters on edfringe.com and the Fringe app can be used to filter all shows by access provision.
You can apply the following filters or click on the quick links below to view results.
- Audio Description
- Signed Performance
- Relaxed Performance
- Wheelchair Access
- Audio Enhancement System
- Wheelchair Accessible Toilets
- Level access
- Accessible for non-English speakers
Neatebox Welcome app
Let us know on the Welcome app if you are coming to the Fringe Shop or Box Office and you require assistance.
Find out more at neatbox.com
Blue badge car parking in Edinburgh
Search for a parking space for a disabled person on this map from the City of Edinburgh Council.
Find out more at edinburgh.gov.uk
Lothian bus access information
Lothian buses aim to make travel easier for everyone, including passengers with disabilities and those traveling with young children.
Find out more at lothianbuses.co.uk
We are delighted to once again be hiring a mobile Changing Place from Mobiloo for the Fringe. Watch this space for information on where it will be located.
Find out more at Mobiloo.com
Artlink Edinburgh - Arts Access:
Artlink works towards making the arts accessible to people with experience of a disability. The Arts Access service creates links between people who want to discover and enjoy the arts in Edinburgh. The service works to ensure that the trickiest part of an Arts Access outing is choosing where to go. They provide ‘What’s On’ information, book tickets, match members with volunteers and organise transport.
Find out more at artlinkedinburgh.co.uk
Euan’s Guide is the disabled access review website that aims to ‘remove the fear of the unknown’ and inspire people to try new places. Many Fringe venues are listed as ‘pop-up venues’
Find out more at euansguide.com
Gig Buddies is a befriending project in Midlothian, which aims to link music fans who have a learning disability with volunteers who share a common interest. Many Gig Buddies enjoy coming to a variety of shows at the Fringe.
Find out more on the Gig Buddies webpage