The Fringe Box Office has staff in place specifically for access enquiries and ticket bookings. This service is here to assist anyone with an access requirement to make the most of what the Edinburgh Festival Fringe has to offer. 

The Access tickets service is available to anyone who:

  • would like to book specific accessibility services, eg a hearing loop, audio description headsets, captioning units or seating in relation to the location of the BSL interpreter
  • requires specific accessibility information for each venue
  • requires extra assistance when at a venue, including avoiding waiting in queues and busy environments
  • has specific seating requirements
  • is a wheelchair user
  • requires a complimentary personal assistant ticket to attend a performance.

Find out more about using the Access tickets service

Edinburgh Festival Fringe staff

There five Changing Places in central Edinburgh during August. These are accessible toilets with an adult-sized changing bench and hoist, for people who are unable to use a standard accessible toilet.

We're working to confirm the details of 2020 Changing Place locations and opening times; we'll share them here when confirmed.

The Fringe Society has 80 sensory backpacks which are available to borrow, free of charge, for autistic children and adults, to help make your Fringe experience as enjoyable as possible.

Sensory backpacks in the Fringe shop

Each backpack contains a fidget toy, earplugs or ear defenders and a photo story describing the Virgin Money Street Events. Small backpacks also include a soft toy. Backpacks and ear defenders should be returned to one the pick up locations, but you are welcome to keep the other items.

Details of backpack collection points will be listed here once confirmed.

We are grateful for the support of the Edinburgh Festivals 70th Anniversary Legacy Tourism Innovation Fund, Trespass and Edinburgh Trams.

Neatebox Welcome app
Let us know on the Welcome app if you are coming to the Fringe Shop or Box Office and you require assistance.
Find out more at

Blue badge car parking in Edinburgh
Search for a parking space for a disabled person on this map from the City of Edinburgh Council.
Find out more at

Lothian bus access information
Lothian buses aim to make travel easier for everyone, including passengers with disabilities and those traveling with young children. 
Find out more at

Changing Places
We are delighted to once again be hiring a mobile Changing Place from Portokabin for the Fringe. Watch this space for information on where it will be located.
Find out more at

Artlink Edinburgh - Arts Access:
Artlink works towards making the arts accessible to people with experience of a disability. The Arts Access service creates links between people who want to discover and enjoy the arts in Edinburgh. The service works to ensure that the trickiest part of an Arts Access outing is choosing where to go. They provide ‘What’s On’ information, book tickets, match members with volunteers and organise transport.
Find out more at

Euan’s Guide
Euan’s Guide is the disabled access review website that aims to ‘remove the fear of the unknown’ and inspire people to try new places. Many Fringe venues are listed as ‘pop-up venues’
Find out more at

Gig Buddies
Gig Buddies is a befriending project in Midlothian, which aims to link music fans who have a learning disability with volunteers who share a common interest. Many Gig Buddies enjoy coming to a variety of shows at the Fringe.
Find out more on the Gig Buddies webpage