The Fringe Box Office has staff in place specifically for access enquiries and ticket bookings. This service exists to assist anyone with an access requirement to make the most of what the Edinburgh Festival Fringe has to offer. 

The access tickets service is available to anyone who:

  • would like to book specific accessibility services, eg a hearing loop, audio description headsets, captioning units or seating in relation to the location of the BSL interpreter
  • requires specific accessibility information for each venue
  • requires extra assistance when at a venue, including avoiding waiting in queues and busy environments
  • has specific seating requirements
  • is a wheelchair user
  • requires a complimentary personal assistant ticket to attend a performance.

To find out more about the access tickets service please email [email protected]

We also offer accessible show listings, with information on performances that are audio-described, BSL interpreted, relaxed or offer touch tours.

Edinburgh Festival Fringe staff

There four Changing Places in central Edinburgh during August. These are accessible toilets with an adult-sized changing bench and hoist, for people who are unable to use a standard accessible toilet.

Changing Place locations:

  • The Booking Office Pub, Waverley Bridge, EH1 1BQ, 08:00 – 22:30.
  • National Museum of Scotland, Chambers Street, EH1 1JF, 10:00 – 16:30.
    Visitors require a ticket to access the museum while Test and Protect restrictions are in place, please see the National Museum of Scotland website for more information.
  • Scottish National Gallery of Modern Art – Modern One – 75 Belford Road, Edinburgh, EH4 3DR, 09:45 – 17:30.
  • Edinburgh International Book Festival, Edinburgh College of Art, 74 Lauriston Place, Edinburgh, EH3 9DF, 09:30 – midnight, during Book Festival dates only.
    For more information see the Book Festival website or ask a member of Book Festival front of house staff or security.

We are mindful that as Covid-19 restrictions ease not everyone is able to enjoy the same freedom of movement. We are working to find the best way for clinically vulnerable customers and those concerned about Covid-19 to attend Fringe events safely.

Check our page on visiting the Fringe safely for more information.

The Fringe Society provides sensory backpacks for children and adults who might find the festival environment overwhelming.

Sensory backpacks in the Fringe shop

Each backpack contains a fidget toy, earplugs and a social story describing the street events. Small backpacks also include a soft toy. If you would like more information on the sensory backpacks please contact [email protected].

There is also a PDF of the street events social story available to download here.

We are grateful for the support of the Edinburgh Festivals 70th Anniversary Legacy Tourism Innovation Fund, Trespass and Edinburgh Trams.

The Venue Access Award has been produced in partnership with Attitude is Everything, to promote best practice across Fringe venues.

The award recognises the unique challenges of managing a Fringe venue and ensuring it is as accessible as possible. It guides venue managers and event organisers through 16 different topics which lead to the achievement of awards (levels one to three, with level one designed to be achievable by all venues).

Find out more about the venue access award

Blue badge car parking in Edinburgh
Search for a parking space for a disabled person on this map from the City of Edinburgh Council.
Find out more at

Lothian bus access information
Lothian buses aim to make travel easier for everyone, including passengers with disabilities and those traveling with young children. 
Find out more at

Artlink Edinburgh - Arts Access
Artlink works towards making the arts accessible to people with experience of a disability. The Arts Access service creates links between people who want to discover and enjoy the arts in Edinburgh. The service works to ensure that the trickiest part of an Arts Access outing is choosing where to go. They provide "What’s On" information, book tickets, match members with volunteers and organise transport.
Find out more at

Euan’s Guide
Euan’s Guide is the disabled access review website that aims to "remove the fear of the unknown" and inspire people to try new places. 
Find out more at

Gig Buddies
Gig Buddies is a befriending project in Midlothian, which aims to link music fans who have a learning disability with volunteers who share a common interest. Many Gig Buddies enjoy coming to a variety of shows at the Fringe.
Find out more on the Gig Buddies webpage